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After sale guarantee
arshner.com / 2009-05-18

 

Dear Sir/Madam, 
I have put an order yesterday, and have received order confirmation e-mail. Today I want to check my purchase information. But I can't sign in. It shows me "Please confirm your registration first. You have received an e-mail for this. Check your input values."
The problem is, I have never received any e-mail for confirm my registration until now.
Please help me. Thank you.

  

Dear Sir/Madam,

 

My order number is, which was placed on.  May I have the tracking number of it?

 

Thanks. 

 

 

 

Dear Sir/Madam,

 

My order number is, which was placed on .  However, you cancelled it without notifying me. May I know the reason?

  


Dear Sir/Madam, 
I have placed an order with No. on , and received order confirmation e-mail in the same day. But the status still shows 'in process' today. Since the website showed “Delivery period: ca. 10 work days” when I placed the order, I kindly ask if you might accelerate the speed of processing. Thanks!" 
Best wishes!

 

 

  

Dear Sir/Madam,

 

My order number is, which was placed on. I wanna request to change shipping address, which is XXX.

 

Thanks.

 

 

  

Dear Sir/Madam,

 

My order number is . XXX was $20 and it is $15 now so I strongly request price match, which is $5. Please refund the difference to my original credit card.

 

Thanks.

   


Dear Sir/Madam,
I have just completed my order on . 
I write this letter just to make sure that I would have all the things I ordered shipped in one single package. Please do not separate them into several packages.

 

  

 

Dear Sir/Madam,

 

I have ordered a *** on your website, the item had been shipped on (发货日期), the tracking number is .

 

Now my problem is that I haven’t received this item for ** Days could you help me to check where is it now?

 

I found that my package was wrong delivered, my address is ******. Could you help me to check this problem?

 

I received it but this item was not what i ordered on your website, could you help me to replace it?

  

  

 

Dear Sir/Madam,

 

My order number is , which was placed on .  I don't like it since color is different from what I have expected. Can you offer me free shipping label to return it? Thanks.

  

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